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| Frequently Asked Questions |
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Table of Contents
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| How do I know my information is secure? |
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Best Security in the Industry!
We are proud to host our website through GoDaddy.com - through GoDaddy, we also have certified domain verification and a secure server for the checkout process. Your Shipping and Billing Information are encrypted, and the checkout process is locked so that no cross-site scripting may occur. We do all this to provide you and your customers with confidence, knowing your information is protected. If you still feel insecure about placing your order online, you may call us at 713-541-4242 or e-mail us at info@jemcousa.com.
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| Do I have to Order over the Internet? |
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No, if you have doubts about the security of the site please print out your cart list and fax it to: 1-713-541-4263, or call your order into our office Toll Free at 800-995-3626 (U.S. only). We no longer accept checks for out-of-store transactions, only credit cards.
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| How Do You determine cost of shipping? |
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Click Here for for our base shipping rates
We calculate shipping at time of shipment, depending on the size and weight of the packaging. We use a program which determines the price depending upon weight and type of shipping. If you would like to know your final total for shipping, please call us following checkout at 713-541-4242.
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| Who is Jemco Jewelry Supply? |
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Jemco is a retail and wholesale company which has been supplying the jewelry industry for over 40 years. We are dedicated to satisfying our customers, and selling only the highest quality jewelry supplies.
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| How do you set your prices? |
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Our prices are based on the quality and demand of the item. We are a competitive company, and we intend to provide some of the best prices in the trade while still maintaining the quality of our products.
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| When are the Gem Shows? |
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Jemco attends various events hosted by the International Gem and Jewelry Shows. To see if we are coming to a city near you, click HERE.
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| What is the CVV number on my credit card? |
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The CVV number is an additional security measure designed to protect consumers. It is a three- or four-digit number located on either the back of the card (MasterCard, Visa and Discover) or the front of the card if it's an American Express.
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